Terms of Service
Free Trial
Trade Service Pro offers a 30 day no obligation trial period of their software. No credit card is required. 7 days before the end of the trial period you will be sent an email from Stripe (our credit card processor) with the option to enter your credit card information to continue using Trade Service Pro.
Cancellation Policy
You can cancel your subscription to Trade Service Pro at any time.
How to cancel your subscription
There are several ways to cancel you subscription:
- Click here to manage your account. From there you can cancel your account.
- Email a cancellation request to support@tradeservicepro.com
- Call us at 908-777-1456
If you decide to cancel your subscription, you will retain access to Trade Service Pro for the remainder of the billing period, after which your account will be closed.
Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to Trade Service PRO, and Trade Service Pro, Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Trade Service Pro, Inc. include tradeservicepro.com and TSP. The TSP application is a SaaS Field Service Management application. By using the TSP application, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered, TSP may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
- Other information as requested by specific fields within the TSP product during normal use
If you purchase TSP's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
TSP collects and uses your personal information to operate and deliver the services you have requested.
TSP may also use your personally identifiable information to inform you of other products or services available from TSP and its affiliates.
Sharing Information with Third Parties
TSP does not sell, rent or lease its customer lists to third parties.
TSP may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to TSP, and they are required to maintain the confidentiality of your information.
TSP may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TSP or the site; (b) protect and defend the rights or property of TSP; and/or (c) act under exigent circumstances to protect the personal safety of users of TSP, or the public.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
- Delete your personal information from our records; and
- Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
- Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
- Debug to identify and repair errors that impair existing intended functionality;
- Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
- Comply with the California Electronic Communications Privacy Act;
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
- Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
- Comply with an existing legal obligation; or
- Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
TSP does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this application.
E-mail Communications
From time to time, TSP may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from TSP or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from TSP, you may opt out of such communications by clicking on the UNSUBSCRIBE button within a email message or otherwise following unsubscribe information as provided..
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Changes to this Statement
TSP reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our application, and/or by updating any privacy information. Your continued use of the application and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
TSP welcomes your questions or comments regarding this Statement of Privacy. If you believe that TSP has not adhered to this Statement, please contact TSP at:
908-777-1456
Effective as of November 15, 2022
Software License Agreement
WAIVER OF LIABILITY AND
HOLD HARMLESS
SOFTWARE LICENSE AGREEMENT
- In consideration for receiving [permission to use or the grant of a non-exclusive license to use] in [Trade Service PRO] (“Software”), the Software user(s) (“Licensee”) hereby RELEASE, WAIVE, DISCHARGE, COVENANT NOT TO SUE AND HOLD HARMLESS Trade Service Pro, Inc., its shareholders, partners, employees, servants, representatives, associates, officers, agents, successors and assigns, (hereinafter referred to as RELEASEES) from any and all liability, claims, demands, action, judgments, costs, expenses, court costs, attorney fees and causes of action whatsoever arising out of or related to any loss, damage, or injury to any business or property belonging to the Undersigned, WHETHER DIRECTLY OR INDIRECTLY CAUSED BY THE USE OF THE SOFTWARE, including but not limited to, SOLE, CONTRIBUTORY OR GROSS NEGLIGENCE OF THE RELEASEES, or otherwise incurred.
- The Licensee hereby elects to voluntarily participate in the use of the Software and engage in such activity knowing that certain risk of harm are or may be inherent in the various activities contemplated herein and that the activity may be hazardous to me and my property. Releasees have made no representation(s) to the Licensee. The Undersigned expressly acknowledges that it has not replied upon any representation in entering into this Agreement. THE UNDERSIGNED VOLUNTARILY ASSUMES FULL RESPONSIBILITY FOR ANY RISKS OF LOSS, PROPERTY DAMAGE OR BUSINESS INJURY, that may be sustained by me, or any loss or damage to property owned by me, as a result of being engaged in such an activity, WHETHER CAUSED BY THE, including but not limited to, SOLE, CONTRIBUTORY OR GROSS NEGLIGENCE OF RELEASEES or otherwise.
- The Licensee further hereby AGREE TO INDEMNIFY AND HOLD HARMLESS the RELEASEES from any loss, liability, damage, demands, liens, liabilities, judgments or costs, including court costs and attorney fees, that they may incur due to my participation in said activity, WHETHER CAUSED BY OR CONTRIBUTED TO IN WHOLE OR PART by any action or failure to act, negligence, breach of contract, or other misconduct on the part of RELEASEES or otherwise.
- It is my express intent that this Release and Hold Harmless Agreement shall bind my owners, employees, personal representatives, and assigns and shall be deemed as a RELEASE, WAIVER, DISCHARGE AND COVENANT NOT TO SUE the above named RELEASEES. The Licensee hereby further agrees that this Waiver of Liability and Hold Harmless Agreement shall be construed in accordance with the laws of the Commonwealth of Pennsylvania.
- The Undersigned expressly agrees that this Release and Hold Harmless Agreement is intended to be as broad and inclusive as is permitted by the laws of the Commonwealth of Pennsylvania, and if any portion of this Agreement is held to be invalid, it is agreed that the balance shall, notwithstanding, continue in full legal force and effect.
IN ACCEPTING THIS RELEASE, THE LICENSEE ACKNOWLEDGES AND REPRESENTS THAT THE UNDERSIGNED have read the foregoing Waiver of Liability and Hold Harmless Agreement, understand it and sign it voluntarily as my own free act and deed; no oral representations, statements, or inducements, apart from the foregoing written agreement, have been made; am at least eighteen (18) years of age and fully competent; and I execute the Release For full, adequate, and complete consideration fully intending to be bound by same.
Billing Agreement
PARTIES
- This Billing Agreement (hereinafter referred to as the “Agreement”) is entered into on the date of initial software subscription start (the “Effective Date”), by and between the subscription purchaser (hereinafter referred to as the “Subscriber”), and Trade Service Pro, Inc., (hereinafter referred to as the “Licensor”) (collectively referred to as the “Parties”).
AGREEMENT
- The Parties agree that the Subscriber is to pay the Licensor an amount equal to the monthly subscription fee chosen during the initial checkout process for the continued monthly use of the Trade Service Pro Application (hereinafter referred to as the “Fee”) on their devices, for the number of users for which their subscription dictates.
- The Parties agree that the credit card used during the initial checkout process for subscription startup will be billed initially on the 30th day from subscription start. The Parties agree that the credit card shall be used to pay the Fee each month following until such time as written notice (email or otherwise delivered to Licensor) of service cancellation has provided by Subscriber. The Parties agree that the Licensor may likewise cancel services to the Subscriber in a similar manner.
DEFAULT
- In case the Subscriber credit card fails to process the Fee as per this Agreement within a reasonable time, the Licensor becomes entitled to suspend services to the Subscriber until such time that any current and arrears Fees are paid.
GOVERNING LAW
- This Agreement shall be governed by and construed in accordance with the laws of Pennsylvania.
SEVERABILITY
- In an event where any provision of this Agreement is found to be void and unenforceable by a court of competent jurisdiction, then the remaining provisions will remain to be enforced in accordance with the Parties’ intention.
ENTIRE AGREEMENT
- This Agreement contains the entire Agreement and understanding among the Parties hereto with respect to the subject matter hereof, and supersedes all prior agreements, understandings, inducements and conditions, express or implied, oral or written, of any nature whatsoever with respect to the subject matter hereof. The express terms hereof control and supersede any course of performance and/or usage of the trade inconsistent with any of the terms hereof.